Dear guests, we are pleased to welcome you to our Seven Seas Guest House!
Please read the rules carefully.
- GENERAL PROVISIONS
1.1. These Rules are settled on the basis of the current Legislation of Ukraine, decrees of the State Committee of Ukraine on Housing and Communal Services, the State Committee for Tourism of Ukraine, the Cabinet of Ministers of Ukraine, and taking into account the requirements of the Council of the International Hotel Association.
1.2. The Seven Seas Guest House guarantees to the Guests abidance by rules of confidentiality.
1.3. Guests take note and do not object to the use of video surveillance systems on the territory of the Guest House except for the toilet rooms and guest’s private apartments and recreation areas.
- ROOM RESERVATION, PAYMENT OF SERVICES, CALCULATED TIME.
2.1. When booking a room, the Guest leaves his credit card number. (The card number is provided for warranty)
2.2. Prepayment is not required.
2.3. Payment upon arrival – in cash or bank card.
2.4. On arrival, the guest provides a document proving his identity. Guests who have not reached adulthood, will be refused in stay in the territory of the Guest House, except the last is accompanied by an adult.
2.5. Paid time – Check-in from 15:00 – Check-out before 11:00
2.6. Early check-in, late check-out is possible only by prior arrangement with the administration of the Guest House. If necessary, guests can make use of the luggage storage.
2.7. Mandatory deposit of 110 usd is paid upon check-in. The deposit is refundable upon check-out.
- ADDITIONAL PLACES IN THE ROOM AND COST.
Free! One child under 6 years stays free of charge when using existing bedding.
Free! Children under 2 years stay free of charge using cots.
3.1. Maximum capacity of extra beds in a room is 1.
3.2. Accommodation of children from 2 to 16 years old on extra beds is 25 usd per night.
3.3. Accommodation of older children or adults on extra beds is 25 usd per night.
3.4. Extra beds and baby cots are available upon prior request.
- CANCELLATION OF ROOM RESERVATIONS.
4.1. If cancellation is made 7 days prior to arrival, no penalty will be charged.
4.2. For cancellation mad less than 7 days prior to arrival, a penalty is charged in amount of the first night cost according to the room booked.
- ACCOMMODATION RULES OF THE GUEST HOUSE
5.1. The time of silence is from 21.00 to 8.00.
5.2. Breakfast is served from 8:00 to 10:00 am.
5.3. Early breakfast is available on prior request before 21:00.
5.4. Third-party visitors staying in the Guest’s room after 23:00 pay for the accommodation in accordance with the approved rules and tariffs.
- SAFETY OF THE GUEST HOUSE.
6.1. It is strictly forbidden to smoke in rooms, halls and premises of the Guest House, except for special places. (Fine – 3000 UAH)
6.2. It is forbidden to move furniture or take it out of the room.
6.3. Do not use any third-party electrical appliances in the room, except for those authorized for use.
6.4. It is forbidden to give the room keys to unauthorized persons.
6.5. It is forbidden to bring to the territory of the Guest House any flammable materials and objects that are dangerous to the life and health of others, and store such materials in the room.
6.6. It is forbidden to violate the generally accepted norms of behaviour, incl. stay in the territory of the Guest House under influence of narcotic drugs, take any actions threatening the safety of health or property of others.
6.7. Accommodation in a Guest House with animals is prohibited.
- PENALTIES AND REIMBURSEMENT
7.1. Fine for the loss of the room key is 5 usd.
7.2. Penalty for smoking in rooms, halls and premises of the Guest House – 110 usd.
7.3. In the case of a systematic violation of the residence rules established in the Guest House, the administration has the right to refuse to the Guest in the further accommodation.
7.4. In case the Guest causes damage to property of the Guest House, the Guest fully compensates it in accordance with the internal documents of the Guest House.
We wish you a pleasant stay,
Administration of the Guest House Seven Seas.